The Parliamentary Ombudsmen's fiscal year starts July 1 and ends June 30.
Development of complaints received and initiatives in the last 10 years
Fiscal year 2018/19
During the fiscal year, 9,152 new cases were registered with the ombudsmen, previous working year: 8,980, an increase of 172 (1.9 %). 8,954 of them were complaints.
9,168 cases were concluded during the period, an increase of 425 (4.9 %); of which 8,975 involved complaints, 91 were cases initiated by the ombudsmen themselves and 102 cases concerned new legislation.
Complaints and initiatives determined 2018/19