The Parliamentary Ombudsmen's fiscal year starts July 1 and ends June 30.
Evolution of the number of complaints and initiatives in the last 10 years
Fiscal year 2017/18
During the fiscal year, 8,979 new cases were registered with the Ombudsmen, previous working year: 8,748, an increase of 231 (2.6 %). 8,758 of them were complaints.
8,743 cases were concluded during the period, an increase of 224 (2.6 %); of which 8,523 involved complaints, 220 were cases initiated by the Ombudsmen themselves and 156 cases concerned new legislation.
Decisions in complaints and initiatives 2017/18