The result of an investigation by a Parliamentary Ombudsman is documented in a decision or protocol.
The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official. Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.
The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.
The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work.
Published decisions
Date of decision: 2026-05-25
Decision case number: 10207-2025
Criticism of a school for the formulation of its code of conduct concerning body searches
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Date of decision: 2026-05-22
Decision case number: 10088-2025
Criticism of Gävle District Court for deficient and slow processing of a civil case
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Date of decision: 2026-05-22
Decision case number: 9886-2025
Criticism of the Swedish Prison and Probation Service, Beateberg Prison, because an inmate was deemed to have breached regulations by expressing dissatisfaction with slow processing. Also general statements concerning the agency’s work to address undue influence
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Date of decision: 2026-05-15
Decision case number: 9363-2025
Criticism of a judge at Sundsvall District Court for a delay in holding remand hearings. Also general statements concerning the deadline for scheduling remand hearings
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Date of decision: 2026-05-27
Decision case number: 6906-2025
Criticism of the Swedish Tax Agency for issuing a death certificate containing inaccurate information, and for procedural shortcomings
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Date of decision: 2026-05-20
Decision case number: 5802-2025
Criticism of the Swedish Police Authority for taking a person into temporary custody pursuant to Section 13 of the Police Act without grounds for the measure, and for shortcomings in documentation
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Date of decision: 2026-05-21
Decision case number: 4812-2025
Criticism of the Health and Welfare Committee in Sjöbo Municipality for instructing a tradesperson to enter a women’s apartment in sheltered housing to install an infrared sensor without obtaining her consent to either of these measures
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Date of decision: 2026-05-13
Decision case number: 3217-2026
Criticism of the Swedish Police Authority for slow processing of a request for the disclosure of official documents
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Date of decision: 2026-05-22
Decision case number: 1995-2025
Concerning the possibility for inmates to possess and use stamps that have been sent to them. Also criticism of the Swedish Prison and Probation Service, Hall Prison, for giving the distinct impression when informing inmates about the procedure that the possession of stamps is not permitted under any circumstances
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Date of decision: 2026-05-11
Decision case number: 1067-2026
Renewed criticism of Sahlgrenska University Hospital for slow processing of a request for the disclosure of official documents. Also statements concerning the hospital’s processing times for such cases in general
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Annual reports
Last updated at 2024-03-05
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