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JO – Riksdagens Ombudsmän

Decisions

The result of an investigation by a Parliamentary Ombudsman  is documented in a decision or protocol.

The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official.  Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.

The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.

The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work. 

Published decisions

Date of decision: 2026-04-21 Decision case number: 14238-2025

Severe criticism of the Swedish Companies Registration Office because for many years the agency applied a procedure by which, in certain cases, applicants were instructed to pay a registration fee despite the matter in question being free of charge

 Go to decision about Severe criticism of the Swedish Companies Registration Office because for many years the agency applied a procedure by which, in certain cases, applicants were instructed to pay a registration fee despite the matter in question being free of charge
Date of decision: 2026-04-29 Decision case number: 8380-2024

Based on the situations of two inmates, the Parliamentary Ombudsman makes statements concerning the consideration given to inmates’ health by the Swedish Prison and Probation Service in relation to double occupancy

 Go to decision about Based on the situations of two inmates, the Parliamentary Ombudsman makes statements concerning the consideration given to inmates’ health by the Swedish Prison and Probation Service in relation to double occupancy
Date of decision: 2026-04-01 Decision case number: 3946-2026

Criticism of the Municipal Executive Board in Sollefteå Municipality for turning over written material to only one party to a civil action in contravention of the constitutional requirement for objectivity and impartiality

 Go to decision about Criticism of the Municipal Executive Board in Sollefteå Municipality for turning over written material to only one party to a civil action in contravention of the constitutional requirement for objectivity and impartiality
Date of decision: 2026-04-09 Decision case number: 2129-2025

Severe criticism of the Social Welfare Committee in Pajala Municipality for the delay in enforcing an intervention pursuant to the Act on Support and Service for Persons with Certain Functional Impairments after a court referred the matter back for further processing and a new decision

 Go to decision about Severe criticism of the Social Welfare Committee in Pajala Municipality for the delay in enforcing an intervention pursuant to the Act on Support and Service for Persons with Certain Functional Impairments after a court referred the matter back for further processing and a new decision

Annual reports

Last updated at 2024-03-05