Decisions
The result of an investigation by a Parliamentary Ombudsman is documented in a decision or protocol.
The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official. Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.
The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.
The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work.
Published decisions
The City District Council of Bromma in the City of Stockholm is severely criticised for its slow processing of four cases relating to personal assistance pursuant to the Act concerning Support and Service for Persons with Certain Functional Impairments, and for breaching its notification obligation pursuant to Section 11 of the Administrative Procedure Act
Go to decision about The City District Council of Bromma in the City of Stockholm is severely criticised for its slow processing of four cases relating to personal assistance pursuant to the Act concerning Support and Service for Persons with Certain Functional Impairments, and for breaching its notification obligation pursuant to Section 11 of the Administrative Procedure ActSevere criticism of the Education Committee in Motala Municipality for its protracted failure to forward an appeal to a higher instance, and for how it dealt with the Parliamentary Ombudsman’s review
Go to decision about Severe criticism of the Education Committee in Motala Municipality for its protracted failure to forward an appeal to a higher instance, and for how it dealt with the Parliamentary Ombudsman’s reviewCriticism of a patrol commander for deciding to arrest a suspect without legal grounds and of a duty investigation leader for failing to process a preliminary investigation in an acceptable manner
Go to decision about Criticism of a patrol commander for deciding to arrest a suspect without legal grounds and of a duty investigation leader for failing to process a preliminary investigation in an acceptable mannerCriticism of the Swedish Prison and Probation Service, Gothenburg Remand Prison, for shortcomings in dealing with a pregnant inmate and inadequate documentation
Go to decision about Criticism of the Swedish Prison and Probation Service, Gothenburg Remand Prison, for shortcomings in dealing with a pregnant inmate and inadequate documentationReview of the Swedish Schools Inspectorate’s use of the possibility to apply for the imposition of a fine when a school organiser fails to comply with an injunction
Go to decision about Review of the Swedish Schools Inspectorate’s use of the possibility to apply for the imposition of a fine when a school organiser fails to comply with an injunctionCriticism of the Municipal Executive Committee in Kristinehamn Municipality for the design of a digital service for requesting official documents that requires e-ID
Go to decision about Criticism of the Municipal Executive Committee in Kristinehamn Municipality for the design of a digital service for requesting official documents that requires e-IDStatement concerning the Swedish Prison and Probation Service’s processing of an email from a public defence counsel to an inmate
Go to decision about Statement concerning the Swedish Prison and Probation Service’s processing of an email from a public defence counsel to an inmateStatement concerning a public authority that directed an employee who requested access to official documents to retrieve the documents themselves from the municipality’s system
Go to decision about Statement concerning a public authority that directed an employee who requested access to official documents to retrieve the documents themselves from the municipality’s systemSevere criticism of the Swedish Enforcement Authority for shortcomings in accessibility by telephone
Go to decision about Severe criticism of the Swedish Enforcement Authority for shortcomings in accessibility by telephoneAnnual reports
Last updated at 2024-03-05