The result of an investigation by a Parliamentary Ombudsman is documented in a decision or protocol.
The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official. Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.
The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.
The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work.
Published decisions
Date of decision: 2025-12-02
Decision case number: 10486-2024
Severe criticism of the Swedish Prison and Probation Service for shortcomings in the planning and implementation of the transportation of a 14-year-old child in care
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Date of decision: 2025-12-03
Decision case number: 9421-2024
District court judges escape criticism for slow processing due to an extremely strained staffing situation and working conditions
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Date of decision: 2025-12-19
Decision case number: 8861-2025
Complaint against the Swedish Prison and Probation Service, Högsbo Prison, that a male employee was present when a female inmate provided a urine sample and that the inmate was not permitted to observe the handling of the sample
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Date of decision: 2025-12-02
Decision case number: 7649-2024
Criticism of Göta Court of Appeal for among other things deficient documentation when persons unaffiliated to the court were admitted to a main hearing behind closed doors. Also a statement on the application of the second sentence of Section 3 of Chapter 5 of the Code of Judicial Procedure
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Date of decision: 2025-12-02
Decision case number: 7391-2024
The Family and Education Committee in Ängelholm Municipality is criticised for among other things failing to clarify which documents an individual was requesting access to and for not examining the request pursuant to the provision of the Administrative Procedure Act on party transparency
Go to decision about The Family and Education Committee in Ängelholm Municipality is criticised for among other things failing to clarify which documents an individual was requesting access to and for not examining the request pursuant to the provision of the Administrative Procedure Act on party transparency
Date of decision: 2025-12-22
Decision case number: 6413-2024
Criticism of the Swedish Prison and Probation Service, Kumla Prison, for instructing a visitor to remove a tampon in the presence of staff and a statement on the proportionality of such measures
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Date of decision: 2025-12-02
Decision case number: 6184-2024
Statement concerning an authority’s obligation to examine an individual’s request for access to official documents pursuant to the Administrative Procedure Act’s provision on party transparency and what the authority needs to do to determine which documents the request relates to
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Date of decision: 2025-12-23
Decision case number: 5825-2025
Criticism of the Government Offices of Sweden for slow processing of a request for the disclosure of email logs
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Date of decision: 2025-12-01
Decision case number: 5473-2024
Concerning the chief guardian’s audit of annual accounts from legal guardians. Also criticism of the City of Stockholm’s Chief Guardian Committee for delays in this regard
Go to decision about Concerning the chief guardian’s audit of annual accounts from legal guardians. Also criticism of the City of Stockholm’s Chief Guardian Committee for delays in this regard
Date of decision: 2025-12-22
Decision case number: 5320-2024
Complaint against the Swedish Prison and Probation Service, Hinseberg Prison, concerning the treatment of an inmate during urine sampling. Also a statement on new regulations for urine sampling and the removal of menstrual health products in conjunction with this
Go to decision about Complaint against the Swedish Prison and Probation Service, Hinseberg Prison, concerning the treatment of an inmate during urine sampling. Also a statement on new regulations for urine sampling and the removal of menstrual health products in conjunction with this
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Annual reports
Last updated at 2024-03-05
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