The result of an investigation by a Parliamentary Ombudsman is documented in a decision or protocol.
The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official. Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.
The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.
The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work.
Published decisions
Date of decision: 2025-11-18
Decision case number: 11411-2024
Criticism of the Swedish Police Authority for taking someone into custody without legal grounds when providing judicial assistance
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Date of decision: 2025-11-19
Decision case number: 10659-2024
Criticism of the Swedish Police Authority because a police report on a complaint of domestic violence was not filed sufficiently promptly
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Date of decision: 2025-11-19
Decision case number: 10628-2024
The Swedish Armed Forces’ search of cadet accommodation at Military Academy Karlberg was lawful
Go to decision about The Swedish Armed Forces’ search of cadet accommodation at Military Academy Karlberg was lawful
Date of decision: 2025-11-17
Decision case number: 10371-2024
Criticism of the Swedish Prison and Probation Service, probation office in northern Norrland, for informing a person on its own initiative of a request for access to official documents concerning him and, when doing so, disclosing the name of the person who submitted the request. This action is deemed inappropriate given the constitutional right to anonymity afforded by Section 18 of Chapter 2 of the Freedom of the Press Act
Go to decision about Criticism of the Swedish Prison and Probation Service, probation office in northern Norrland, for informing a person on its own initiative of a request for access to official documents concerning him and, when doing so, disclosing the name of the person who submitted the request. This action is deemed inappropriate given the constitutional right to anonymity afforded by Section 18 of Chapter 2 of the Freedom of the Press Act
Date of decision: 2025-11-20
Decision case number: 10147-2023
Criticism of the Swedish Prison and Probation Service, Norrtälje Prison, for the formulation of a decision to separate inmates pursuant to Section 5 of Chapter 6 of the Act on Imprisonment. Also an opinion on the proportionality of separating all inmates on a wing in response to a strike by inmates
Go to decision about Criticism of the Swedish Prison and Probation Service, Norrtälje Prison, for the formulation of a decision to separate inmates pursuant to Section 5 of Chapter 6 of the Act on Imprisonment. Also an opinion on the proportionality of separating all inmates on a wing in response to a strike by inmates
Date of decision: 2025-11-28
Decision case number: 9861-2024
The Swedish Prison and Probation Service’s use of cell name plates in remand prisons and prisons
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Date of decision: 2025-11-27
Decision case number: 9383-2024
Criticism of the Swedish Migration Agency because notifications of decisions on the repayment of daily allowance failed to fulfil the requirements of the Administrative Procedure Act concerning service
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Date of decision: 2025-09-30
Decision case number: 9040-2024
Criticism of Finspång Municipality for its processing of a case involving the suspension of a child from compulsory school
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Date of decision: 2025-09-25
Decision case number: 8607-2024
The Social Welfare Committee in Boxholm Municipality is severely criticised for extensive deficiencies in the processing of two child welfare investigations
Go to decision about The Social Welfare Committee in Boxholm Municipality is severely criticised for extensive deficiencies in the processing of two child welfare investigations
Date of decision: 2025-11-25
Decision case number: 8109-2025
Severe criticism of the Swedish Prison and Probation Service, Luleå Prison, for segregating an inmate for almost one month pursuant to Section 5 of Chapter 6 of the Act on Imprisonment
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Annual reports
Last updated at 2024-03-05
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