The result of an investigation by a Parliamentary Ombudsman is documented in a decision or protocol.
The decisions or protocols include statements by Parliamentary Ombudsmen that clarify whether the public authority concerned has acted in accordance with the law or not. If the public authority has acted incorrectly, the ombudsman will issue criticism that may be directed against the authority as well as an individual public official. Of all complaints filed each year, about 10 per cent are concluded with some form of criticism. The ombudsmen may also conduct investigations on their own initiative – in other words enquiries may be started even if no complaint has been filed.
The ombudsmen’s decisions are not legally binding, which means that the public authority does not officially have to comply with the ombudsmen’s criticism. In practice however, this is almost always the case. Public authorities benefit from the opinions issued by the ombudsmen, the opinions are often used to improve an authority’s internal procedures and rules.
The media also takes great interest in the ombudsmen’s decisions. The media continuously monitors the ombudsmen’s work.
Published decisions
Date of decision: 2025-10-16
Decision case number: 10801-2024
Criticism of the head teacher of a school in Tibro Municipality for violating an employee’s freedom of expression
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Date of decision: 2025-10-22
Decision case number: 10252-2024
Criticism of the Swedish Police Authority for refusing to allow a person to photograph official documents in a police station with the status of protected facility
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Date of decision: 2025-10-23
Decision case number: 9493-2024
Severe criticism of the Swedish Prison and Probation Service for placing an inmate in the same wing of a prison as a person suspected of subjecting him to a serious crime in remand prison
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Date of decision: 2025-10-30
Decision case number: 7140-2025
After a teacher spoke to the supervisory authority, a head teacher expressed themselves in a manner that violated the teacher’s freedom of expression
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Date of decision: 2025-10-29
Decision case number: 2257-2025
Criticism of the chairperson of the Municipal Executive Committee in Haninge Municipality for, in contravention of the requirement for objectivity in the Instrument of Government, contacting a shop manager about a petition posted in the shop
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Date of decision: 2025-10-17
Decision case number: 2072-2025
Criticism of Uppsala District Court for the processing of data concerning a witness with a protected identity
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Date of decision: 2025-10-01
Decision case number: 1653-2025
Criticism of the Public Transport Committee in Region Örebro County for slow processing of applications for mobility service permits
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Date of decision: 2025-10-30
Decision case number: 1524-2025
Criticism of the Municipal Executive Committee in Kumla Municipality because the municipality’s intranet encouraged employees to challenge the principle of public access to official documents
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Date of decision: 2025-10-09
Decision case number: 614-2025
Criticism of a judge at Gällivare District Court for deficient processing of a matter of video/tele-conferencing prior to the examination of a witness
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Date of decision: 2025-08-25
Decision case number: 7250-2024
Criticism of the Swedish Prison and Probation Service, Mariefred Prison, for its processing of an inmate with a protected identity
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Annual reports
Last updated at 2024-03-05
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