Renewed criticism of Sahlgrenska University Hospital for slow processing of a request for the disclosure of official documents. Also statements concerning the hospital’s processing times for such cases in general

Summary of the decision: Sahlgrenska University Hospital has had problems with long processing times for cases involving the disclosure of official documents for some time now. The Chief Parliamentary Ombudsman once again criticises the hospital for its slow processing of such a request. In this case, the total time taken to process the request was just over five months.

The investigation reveals that Sahlgrenska University Hospital has taken a number of measures to shorten processing times and, according to the Chief Parliamentary Ombudsman, it is heartening that this work appears to be a high priority. He once again emphasises the importance of ensuring that the measures taken have the desired results, and notes that staff reinforcement would appear to be the key to realising the agency’s forecast.